CESSCO Inc. Service Department.

CESSCO INC.

Service Department

We Service What we Sell!

CESSCO INC.'s motto since 1975

CESSCO INC. has a staff of mechanics to repair all of the equipment we sell from our Portland store.

We offer manufacturer authorized warranty repair for all products that we sell.

CESSCO INC.
can't diagnose equipment over the phone.

We do ensure quality repairs in our shop

To inquire about estimated repair times:
give us a call at 503-288-1242
and ask for our: "Service Department"

Answers to some frequently asked questions:

Where is Cessco Located? 4222 N.E. Columbia Blvd. Portland, Oregon 97218
Can Cessco work on our equipment if we are not local? Yes, but you will pay freight charges (to and from CESSCO INC.)
What are Cessco's service rates? We charge for parts, and $90.00 per hour for Shop Standard labor, however if you bought the equipment from CESSCO ask for our Labor Discount. Shop Rush is $110.00 per hour. CESSCO uses only new manufacturer authorized parts.
Can Cessco "estimate" a repair cost? Yes, for a fee. Our estimate fee is $45.00 per hour - the unit must be at CESSCO in order to estimate repair costs.
Who decides if my repair is covered by warranty? All warranties decisions are made by the manufacturer. CESSCO has no control over manufacturer decisions. Should the manufacturer disapprove a warranty claim, the customer will be responsible for the repair costs.
What is the warranty policy on my equipment? Obviously different manufacturers have their own policies, the best way to know your warranty is directly from the manufacturer, CESSCO's warranty policy page provides direct links several manufacturer published warranty web-pages